Question 1

How do I change my password?

Accepted Answer

• Click the triple bar icon (the “hamburger” icon) in the upper left corner of any screen.
 • Choose Account from the slide-out menu or tap your photo. 
 • On the Account Settings screen, touch the password field to enter a password, then choose Confirm Password to verify the new password.
 • When you have confirmed the new password, the Send Code button will activate and turn green. 
 • Click the Send Code button to receive a verification code by email. 
 • Entering this code will change the password.

Question 2

What if I forget my password?

Accepted Answer

• From the Sign In screen, select Forgot Password to the bottom right of the green Submit button.
 • Enter your account email and select the green Confirm button to receive a verification code by email.
 • Enter this code on the Verification screen and swipe the green bar to the right.
 • Enter and confirm the new passcode to reset.

Smart App Full User Guide