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INOX Smart App Quick Start

Smart Locks with Integrated Keypad

Getting Started

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    Download and Set Up the App

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    • Download "INOX Smart" from the App Store or Google Play Store, and tap "No Account? Sign up."

    • Enter Name, Email, and Password, and accept the Terms and Privacy Policy.

    • Verify your email with the code sent to you.

    • Allow Location, Notifications, and Bluetooth (required for functionality).

    • Log in with your password, and optionally enable Face ID or fingerprint.

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    Add a Property

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    • Tap the triple bar icon (upper left) to open the Property List, then tap the + icon.

    • Tap Create on the Set Up a Property screen and enter the property details.

    • Slide left on Buildings to edit the building count, and tap the camera icon to add a photo.

    • Confirm the property to add it to the Property List.

  • Add a Unit

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    • Only the property's creator (i.e., Property Manager) can add units for that property.

    • From the Property List, select the property to open its Units page, then tap the + icon and enter the unit details.

    • If the property has multiple floors or buildings, select the correct ones from the list.

    • Tap the camera icon to add a photo (from the App's Photo Gallery, your camera, or your photo album), then tap Confirm to return.

    • Verify the information and tap Confirm.

  • Initialize a Lock

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    • From the Unit Screen, select Devices in the lower right of the screen.

    • To add a lock to the door, tap the + icon in the lower right of the screen.

    • Tap Auto Detect – Adding Devices to System.

    • The App will search for available devices that have not already been paired.

    • Tap the lock that you would like to add to the door. This will mark the lock with a green checkmark.

    • Tap Confirm in the lower right corner of the screen.

    • When the lock is successfully paired, a Congratulations popup will appear. Click Continue.

    • On the Add Lock screen, scroll to the bottom and tap Confirm. The lock will appear in the Unit Settings screen.

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    Update the Firmware

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    • Navigate to the lock/unlock screen and select the Settings icon in the lower right corner.

    • Select the lock, then scroll down to Device Update.

    • The status will be Available or Unavailable. Tap to enter the Device Update screen.

    • This will show the current firmware version as well as any available firmware update.

    • If available, tap the firmware update to install.

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    Add a Wi-Fi Gateway

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    • Select the unit that you wish to pair to a gateway.

    • From the Lock screen, select Settings in the icon tray at the bottom of the screen.

    • This will navigate to a screen that shows associated locks and Wi-Fi gateways.

    • Select the + icon in the lower right corner of the screen.

    • This will offer two choices: Auto Detect and Add From List.

    • Auto Dectect – The APP will search for devices via Bluetooth. This may take up to 20 seconds.

    • Add From List – Use this option for items such as a BLE/WIFI gateway that has been installed in the APP.

    • Tap the gateway you would like to add.  A green checkmark will show that the device is selected.

    • Press the Confirm button to proceed.

    • The gateway will only connect to a 2.4GHz network.  A 5GHz network will not connect.

    • Enter the 2.4GHz network password and tap Confirm.

    • Edit any information about the gateway including the gateway name and scroll down to tap the green Confirm button to add the gateway.

    • In the device list, swipe left on the lock you want to use with the gateway and select "Pair". Ensure the gateway toggle is switched on and press Confirm.

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    Join an Existing Property​

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    • If you are invited to join an existing property, you will receive an email with an invitation code.

    • From the Property List, select the + icon in the lower right corner of the screen.

    • From the Set Up a property screen, select the green Join button.

    • Enter the verification code from the email and slide right to verify.

    • On the next screen, select the green Confirm button to join the property.

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    Transfer a Property

     

    Transferring a property requires actions from both the current owner and the new owner.

     

    Current Owner:

    • From the Property List, swipe left on the property you wish to edit and select the green Edit button.

    • At the bottom of the screen, select the Transfer option with the green key icon.

    • On the next screen you may choose to transfer the property and include all locks, doors, users, and e-keys information, or you can delete all existing information prior to transfer.

    • Select the greet Transfer button to confirm.

    • The app will send an email with a verification code to enter.

    • Enter the verification code in the "Current Manager" screen and slide the green box to the right to verify.

    • On the Transfer screen, enter the new manager's email and select the green Confirm button.

    • A verification code will now be sent to the new manager.

     

    New Owner:

    • Check your email for the verification code and send the code to the Current Owner.

     

    Current Owner:

    • Enter the code you received from the New Owner into the "Verifying New Manager" screen and slide the green box to the right to verify.

     

    New Owner:

    • Open the INOX Smart App and navigate to the Property List screen.

    • Tap the "+" icon in the lower right corner.

    • On the Set Up a Property screen, tap the green Join button.

    • Check email for a second verification code.

    • Enter the code you received in the "Enter Verification Code" screen and slide the green box to the right to verify.

    • On the next screen, tap Confirm to become the new owner of the property.

    • Once you have confirmed ownership, the original owner will no longer have visibility of the property in their App.

Add and Modify Users

  • Add and Schedule a User

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    • New users can be added to existing doors.

    • From the Unit lock/unlock screen, select the Users icon at the bottom of the screen (it resembles the shape of a person).

    • From the next screen, select the + icon in the bottom right corner.

    • When entering the User Information, you can swipe left on Email Address to add the email for anyone listed in your Contacts.

    • If the new user is not listed in you Contacts, tap to the right of the Email Address field for the cursor and enter the email manually.

    • Select the Access Level for the user, set permissions, and schedule the user as necessary.

    • Select the green Confirm button to create the new user.

  • Edit a User

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    • From the lock/unlock screen, select the Users icon at the bottom of the screen (it resembles the shape of a person).

    • Select the user, swipe left, and choose "Edit."

    • From this screen, you can edit User Information, Access Level, Permissions, and Schedule.

Add and Modify Credentials

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    Add an RFID Device

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    • From the Lock screen, select the Key icon at the bottom of the screen.

    • This will navigate you to the E-Keys screen showing the currently active e-keys.

    • Select the + icon in the bottom right corner of the screen and choose the e-key style that you would like to activate.

    • Fill in the name for this e-key, the email address of the user and, if appropriate, an activation schedule.

    • Select the green Confirm button at the bottom of the screen.

    • You will be asked to bring the e-key close to the lock screen.

    • The lock will give an audio confirmation of the pairing, and the e-key will appear in the E-Keys screen.

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    Add an Auto-Generated Passcode

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    • From the Lock Screen, tap the Key icon at the bottom of the screen

    • Select the Passcode option

    • On the Passcodes screen, tap the "+" icon in the bottom right corner of the screen

    • Choose "Auto Generated Passcode"

    • Select the number of digits for the passcode. For better security, 6 or 8 digits are recommended.

    • Tap "Auto Generate"

    • The passcode will be added to the system. Only the passcode recipient will be able to see the passcode. Tap "OK".

    • Tap Confirm

    • Enter a name for the passcode that will appear in the Passcode Screen. Fill in the remaining fields including the email address of the recipient and tap Confirm.

    • The new passcode will populate in the Passcode Screen.

    • The recipient will receive the passcode by email.

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    Add a User Defined Passcode

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    • From the Lock Screen, tap the Key icon at the bottom of the screen

    • Select the Passcode option

    • On the Passcodes screen, tap the "+" icon in the bottom right corner of the screen

    • Choose "User Defined Passcode"

    • Enter a four to eight digit code. Tap Confirm.

    • The passcode will be added to the system. Tap "OK".

    • Enter a name for the passcode that will appear in the Passcode Screen. Fill in the remaining fields including the email address of the recipient and tap Confirm.

    • The new passcode will populate in the Passcode Screen

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    Add a One-Time Passcode

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    • From the Lock Screen, tap the Key icon at the bottom of the screen

    • Select the Passcode option

    • On the Passcodes screen, tap the "+" icon in the bottom right corner of the screen

    • Choose "One-Time Passcode"

    • Select the number of digits for the passcode. For better security, 6 or 8 digits are recommended.

    • Tap "Auto Generate"

    • The passcode will be added to the system. Only the passcode recipient will be able to see the passcode. Tap "OK".

    • Tap Confirm

    • Enter a name for the passcode that will appear in the Passcode Screen. Fill in the remaining fields including the email address of the recipient and tap Confirm.

    • The new passcode will populate in the Passcode Screen.

    • The recipient will receive the passcode by email.

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    Delete a Passcode

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    • From the Lock Screen, tap the Key icon at the bottom of the screen

    • Select the Passcode option

    • Choose the passcode to delete, and slide to the left to reveal the Edit/Delete functions

    • Tap Delete

    • On the Delete Confirmation screen, tap Confirm

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    Edit a Passcode

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    • From the Lock Screen, tap the Key icon at the bottom of the screen

    • Select the Passcode option

    • Choose the passcode to edit, and slide to the left to reveal the Edit/Delete functions

    • Tap Edit

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    • To edit an Auto Generated passcode:

    • Swipe left on the passcode. Delete the existing passcode and enter a new passcode.

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    • To edit a User Defined Passcode:

    • Tap on the passcode. Delete the existing passcode and enter a new passcode.

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    • One-Time Passcodes cannot be edited. To change the passcode, delete the One-Time Passcode and generate a new One-Time Passcode.

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    • To edit the passcode schedule:

    • Scroll down to the Schedule menu.

    • Access can be given by selecting times in the Starts and Ends fields, or for a recurring weekly schedule toggle the Recurring button and enter a custom schedule.

    • Select the green Confirm button at the bottom of the screen to set the schedule.

Device Settings

    • From the lock screen, select the Settings icon.

    • On the next screen, select the lock and scroll down to Auto Lock Settings.

    • Slide the toggle to the right until it turns green to activate Auto Lock.

  • Set One-Time Passage Mode:

    • From the lock screen, select the Settings icon.

    • On the next screen, select the lock and scroll down to Passage Mode.

    • Slide the toggle to the right until it turns green to activate Passage Mode.

    Schedule Passage Mode:

    • From the lock screen, select the Settings icon.

    • On the next screen, select the lock and scroll down to Lock/Device Mode Schedule - Passage Mode Reoccurring.

    • Slide the toggle to the right until it turns green to activate Passage Mode Reoccurring and enter Passage Mode weekly schedule.

  • Set One-Time Privacy Mode:

    • From the lock screen, select the Settings icon.

    • On the next screen, select the lock and scroll down to Privacy Mode.

    • Slide the toggle to the right until it turns green to activate Privacy Mode.

    Schedule Privacy Mode:

    • From the lock screen, select the Settings icon.

    • On the next screen, select the lock and scroll down to Lock/Device Mode Schedule - Privacy Mode Reoccurring.

    • Slide the toggle to the right until it turns green to activate Privacy Mode Reoccurring and enter Privacy Mode weekly schedule.

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    • From the lock screen, select the Settings icon.

    • On the next screen, select the lock and scroll down to Door Position Sensor (DPS) Settings - Activate Door Position Sensor (DPS).

    • Slide the toggle to the right until it turns green to activate Door Position Sensor (DPS).

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