Kaiser San Marcos Case Study
Securing Sensitive Spaces in a Medical Environment with INOX Smart Locks
The Challenge
At Kaiser San Marcos Medical Center, managing access to rooms with sensitive materials is a critical responsibility. Traditional access control systems presented a few key limitations: centralized management made urgent access logs difficult to retrieve, and passcode-based locks risked unauthorized entry. The facility needed a more localized, secure, and accountable solution—especially in areas requiring controlled employee access.
The Solution:
Kaiser San Marcos chose to implement INOX Smart Locks as a standalone access control system. Unlike their centralized system, each door fitted with an INOX Smart lock could be independently managed and monitored. They chose to implement fobs instead of passcodes or keys to create individual staff credentials. This enhanced both access control and accountability.
Implementation:
INOX Smart mortise locks were installed on doors leading to areas with sensitive materials. The fob system was set up so that each employee accessing these rooms could be uniquely identified in system logs. The independence of each lock eliminated reliance on offsite or inaccessible monitoring systems, allowing the facilities team to respond more quickly to any security concerns.
Results:
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Increased Security and Accountability:
“The great thing about the fobs is that we can assign them to employees who will be entering these rooms that have sensitive materials,” said Abdulrahee Shamsuddeen, Construction Foreman at Kaiser San Marcos. “It will let us know detailed information as far as when they come in, when they come out, and when the rooms are being accessed.” -
Avoiding the Pitfalls of Centralized Access Control:
“One of the reasons why we didn’t want it to be part of our standard access control is that a lot of times it’s monitored offsite, or in an area that’s not accessible,” Shamsuddeen explained. “By the time we have any security issues, we have to go through a very lengthy process to figure out how things were breached.” With INOX, critical access data is localized and readily available. -
Smarter Alternative to Code Locks:
The team opted for a fob-based system over keypad locks to prevent unauthorized code sharing. “When you have a code, sometimes people can see it and enter (with that code), and we don’t know who’s coming in and out,” Shamsuddeen said. “But with the fob, we can tell.” -
Exceptional Support:
INOX’s commitment to customer service stood out during and after deployment. “The support and customer service from INOX has been excellent. Anytime we had issues or questions, they responded quickly and made arrangements to come out when we needed them.”
Conclusion:
By installing INOX Smart Locks, Kaiser San Marcos Medical Center significantly enhanced its access control in high-security areas. The standalone system with individually assigned fobs improved monitoring, accountability, and response times while avoiding the vulnerabilities and pitfalls of keypad and centralized systems. As Shamsuddeen described his experience with INOX, “We’re glad to have them.”
