CUSTOMER STORY
Short-Term Vacation Rentals
Lake Tahoe, NV
Streamlining Vacation and Short-Term Rental Management with INOX Smart Locks
For short-term rental owners like Addy Grant, managing properties from afar can be both costly and time-consuming. By outfitting her Sacramento and Tahoe homes with INOX Smart Locks, Addy gained full remote control over guest and staff access—eliminating third-party management fees, reducing on-site visits, and improving both security and convenience for every stay.
THE CHALLENGE
Managing vacation and short-term rentals can be demanding—especially when properties are located hours away. For Addy Grant, who manages homes in Sacramento and Tahoe, distance created real challenges.
“When I first started, managing rentals from a distance was tough and expensive,” Addy explained. “I relied on a property management company for everything—from cleaners to meeting renters if they lost a key. The fees were high, and I wanted more control.”
THE SOLUTION
To overcome these challenges, Addy adopted INOX Smart Locks across her vacation rentals. The system allows her to assign unique codes to each guest, which automatically expire at checkout, or enable mobile entry through the INOX app.
“I can create unique passcodes for each renter that expire at checkout. Some guests prefer to use their phones, and with the app, I can quickly set up mobile entry,” she said. The locks also secure supply closets, ensuring that only cleaners or trusted staff have access.
“The app has been a game changer. Creating codes takes seconds. I can schedule cleaners to have access only during their window.”
Addy Grant, Short-Term Rental Owner
IMPLEMENTATION
With INOX Smart Locks installed, Addy transformed her management approach. She now schedules access for cleaners and maintenance crews with time-restricted or one-time codes, and she can unlock remotely for guests who forget their credentials.
“The app has been a game changer. Creating codes takes seconds. I can schedule cleaners to have access only during their window,” Addy shared. “And no matter where I am, if a guest forgets their code, I can unlock the door remotely—no more paying someone to drive out.”
RESULTS
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Remote Management Made Simple:
INOX Smart Locks eliminated the need for third-party property management services, saving Addy both time and money while giving her direct control over her rentals. -
Greater Transparency:
The Audit Trail feature provides valuable insight into guest activity. “It shows me exactly when the door was locked, so I know if renters checked out on time. That helps me enforce late check-out fees without guessing, and it prevents overlap with the cleaners.” -
Improved Security:
From guest access to restricted supply areas, the locks ensure only authorized individuals enter the right spaces.
CONCLUSION
For Addy Grant, INOX Smart Locks have revolutionized the way she manages short-term rentals. By combining convenience, security, and accountability, she’s gained peace of mind and reduced operational costs.
“The INOX Smart system has streamlined my business and allowed me to manage property rentals from a distance,” Addy concluded. “I’d recommend it to anyone managing short-term rentals.”
THE CHALLENGE
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Managing rentals from a distance was difficult and expensive.
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Relying on a 3rd party property management company was costly.
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Needed a modern solution for guest access.
THE SOLUTION
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Installing INOX smart locks such as the ISD-BT100 Smart Deadbolt, Addy was saving time and money with remote access.
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Improved security by authorizing or restricting access to guests and staff.
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Utilizing the audit trail feature provided valuable insight to guest activity.
